Refund Policy

At RePeaks, we want you to be completely satisfied with your PRO subscription. If you're not happy with your purchase, we offer a straightforward refund policy.

We offer a 14-day money-back guarantee for all new PRO subscriptions. If you're not satisfied with PRO for any reason, you can request a full refund within 14 days of your initial purchase.

This guarantee applies to:

• First-time PRO subscribers
• Monthly and annual subscription plans
• Purchases made through our website

To request a refund, please:

1. 1Email us at support@repeaks.com with the subject line "Refund Request"
2. 2Include your account email address
3. 3Briefly describe the reason for your refund request (optional but helpful)

We process refund requests within 3-5 business days. Once approved, the refund will be credited to your original payment method within 5-10 business days, depending on your bank or payment provider.

If you cancel your subscription after the 14-day refund period, you will not receive a refund for the current billing period. However:

• You will retain PRO access until the end of your current billing period
• Your subscription will not auto-renew
• All your data and inventory will remain accessible

For subscription renewals, we offer a 7-day refund window from the renewal date. If you forgot to cancel before renewal, contact us within 7 days for a full refund of the renewal charge.

For annual subscriptions requested after the 14-day period but before 3 months of use, we may offer a prorated refund at our discretion. Contact us to discuss your situation.

Refunds are generally not provided in the following cases:

• Requests made after the applicable refund period
• Accounts terminated due to violation of our Terms of Service
• Subscription changes (e.g., downgrading from annual to monthly)

If you started with a free trial and were subsequently charged:

• You can request a full refund within 14 days of the first charge
• We recommend canceling during the trial period if you decide PRO is not for you

Before filing a chargeback with your bank or credit card company, please contact us first. We're committed to resolving any payment issues directly and quickly. Chargebacks may result in account suspension.

For refund requests or questions about this policy, please contact:

• Email: support@repeaks.com
• General inquiries: hello@repeaks.com

You can also reach us through our Contact page.